Groww has announced a job notification for the post of Customer Success Executive. A student from various disciplines can apply for Groww Recruitment 2023. Interested and eligible candidates can read more details below for Careers, Recruitment, Eligibility, Requirements, Salary, Skills, etc
Groww Recruitment 2023:
| Company Name | Groww |
| Post Name | Customer Success Executive |
| Salary | up to ₹5 LPA* |
| Experience | Fresher/Experienced |
| Job Location | Across India(Work From Home) |
| Batch | 2023 and below |
Job Description:
Groww is hiring candidates for the post of Customer Success Executive.
Job Responsibilities:
- Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred.
Eligibility Criteria:
- Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
- 50% cutoff – 10th, 12th and Graduation.
- No backlogs and Gap years during education
- Must be fluent in English and Hindi
Preferred skill:
- Eagerness to learn about the company’s products and their capabilities.
- Ability to manage high volume of inbound customer queries.
- Technical aptitude and the ability to understand and explain complex concepts in simple terms.
- Ability to empathize with the customer and high customer centricity.
- Knowledge of other regional languages is helpful if the company works within the country.
About Groww:
Groww is on a mission to democratize access to financial services for millions of Indians responsibly. We are a customer-first company. We believe in crafting the best and most delightful user experience for our customers. And we leverage first principle thinking and technology to solve problems at scale. If this excites you, join us.
If you face any issues while applying. Do let us know in the comment section.