Chromebook Won’t Connect to Wi-Fi? 8 Fixes to Try:
For example, installing Chrome OS updates requires an internet connection. So does downloading apps from or through the Play Store. Linux Development Environment. In addition, some applications (video-conferencing apps, for example) will not work without an internet connection.
Although Chromebooks support Ethernet connectivity, Wi-Fi is much more popular and convenient. With this come more problems. In this guide, we’ll cover 8 things to try if your Chromebook won’t connect to Wi-Fi.
1. Move Closer to the Wi-Fi Router
Your Chromebook may have difficulties detecting or joining a Wi-Fi network if it’s too far from the router. You may also face connection dropping if your device and router are out of range.
If you’re using a battery-powered mobile or portable router, bring it closer to your Chromebook and try connecting to the network again. You can also move your Chromebook closer to the router—whatever works best for you. For a plug-in router, move it to a power outlet near your Chromebook or workstation.
Re-enabling your Chromebook’s Wi-Fi may also fix the problem. Turn off your device’s Wi-Fi, turn it back on, and try connecting to the network.
2. Restart the Router
Sometimes, your router is the root cause of many connectivity issues. Fortunately, you don’t have to put in too much effort to fix these problems. Power-cycling the router can solve temporary problems (such as IP address conflicts) that cause your Chromebook to not connect to Wi-Fi networks.
It’s also worth noting that a router can malfunction due to overheating. When you turn off your router, we recommend letting it cool for a few minutes before turning it back on. If your router gets too hot, consider moving it to a properly ventilated location.
3. Rejoin the Wi-Fi network
This includes removing the Wi-Fi network from your Chromebook’s memory and reconnecting from the beginning. If your Chromebook suddenly won’t connect to a previously connected network, you should consider this troubleshooting technique.
- go for Adjustment > Network choose more Wi-Fi.
- On the Wi-Fi settings menu, expand known network section.
- Select the problematic Wi-Fi network in the “All networks” section.
- tap Forget Button.
- Return to the Wi-Fi Settings menu and select Wi-Fi Networks.
- If the network is secure, enter the password and select connect To move forward.
If this doesn’t solve the problem, your Chromebook is probably blacklisted for networks. Go to the next section to learn how Whitelist your Chromebook on a Wi-Fi network.
4. Whitelist Your Chromebook
Device blacklisting is an important layer of security on every Wi-Fi network. If your Chromebook is on a network blacklist, you won’t be able to connect to a Wi-Fi connection. If you have access to the router’s admin panel, go to the “WLAN,” “Security,” or “Device Management” section and remove your Chromebook from the network’s blacklist.
Otherwise, contact a network administrator to have your Chromebook whitelisted or unblocked.
5. Check MAC Address Restrictions
MAC Address Filtering Another is a network security mechanism that turns off unauthorized or unwanted devices. If devices other than your Chromebook can join a Wi-Fi network, your device probably has a MAC address restriction. Go to the router’s admin panel and check if your Chromebook MAC address is in the filter list. Remove your Chromebook’s Wi-Fi address from the Mac filter and try connecting to Wi-Fi again.
But first, you’ll need to know your Chromebook’s MAC address. How to check:
- Tap Time in the lower-right corner of the screen to open your Chromebook’s notification area.
- Tap the drop-down button below the Wi-Fi icon.
- tap info icon in the network title bar.
- The Wi-Fi address is your Chromebook’s MAC address.
6. Restart Your Chromebook
If everything looks fine with your router’s configuration but you still cannot establish a connection with the Wi-Fi network, then this is the next best troubleshooting step. Close all open applications (so you don’t lose unsaved data) and turn off your Chromebook.
Press and hold the power button and select power off on the screen, or open the notification area and tap Power Icon.
Wait for about 20-30 seconds for Chrome OS to shut down completely. Afterward, restart your Chromebook and try to connect to the Wi-Fi network.
7. Update Your Router’s Firmware
Firmware updates often bring feature improvements that increase your router’s connection speed and fix technical issues. If your Chromebook and other devices can’t establish a connection to your Wi-Fi network, go to the router’s admin panel or the manufacturer’s website and check if there is a firmware update for your router model.
8. Reset Wi-Fi Router
If you’re having trouble joining or maintain wireless connectionHard resetting the router is always a good idea. But you should consider hard reset only after exhausting all other options.
Look for a physical reset button on the router, or refer to the router’s instruction manual for precise step-by-step instructions. this Guide on resetting a wireless router You have everything you need to know.
Note that resetting your router will revert the connection password and other configurations to factory defaults.
reach out for help
Contact your Internet Service Provider to confirm if there is a system glitch on their end. Additionally, confirm that you have an active internet plan.
You should also consider contacting your Chromebook’s manufacturer or visiting the nearest service center. Ask them to check your Chromebook for possible damage to their network/Wi-Fi adapter. If your Chromebook is still under warranty, it’s likely a free fix. If your unit is irreparably damaged, you can get a replacement Chromebook.